A schedule, three lanes, and a report you can actually use.
There is no mystery to preventive maintenance. The difference between a service that works and one that doesn't is whether the same things happen, in the same order, every single time — and whether you can see that they did.
Why quarterly, and why these four quarters
Monthly visits sound more thorough until you price them. And in Door County they're aimed at the wrong thing.
Properties here don't drift on a monthly clock. They drift on a seasonal one: the spring open, the peak-season load, the fall shutdown, and the freeze. Four visits placed on those four transitions catch more than twelve visits scattered across a calendar — because the failures are seasonal failures.
Where a property genuinely needs a monthly touch — a hot tub, exposed waterfront, high-turn luxury — that's what White-Glove is for, and we'll say so rather than sell you a tier you don't need. And where four visits is more than a property needs — a lower-volume rental that closes for a real off-season — Season Guard covers the two dates that matter most: the spring open and the fall shutdown.
Spring open
De-winterize, water back on, systems verified, first-impression score before the first booking of the year.
Peak load
Highest guest volume of the year. Cooling, hot tub, grill, and the wear that only shows up under real traffic.
Shutdown prep
Hose bibs, outdoor showers, gutters after leaf drop, heating verified before it's needed.
Freeze watch
Interior temperature confirmed, freeze protection checked, roof and entry conditions after storm events.
What happens when something isn't right
Every finding gets sorted into one of three lanes on the spot. You never receive a list of problems with no decision attached to them.
Handled during the visit
Filters, batteries, bulbs, loose hardware, caulk, minor plumbing, fastener tightening, cleaning tasks. Parts we stock are billed at our cost, never marked up — the labor is included in your plan. Roughly three out of four findings close in this lane.
Made safe now, resolved properly later
Something that can't wait but can't be finished today. We stop it from getting worse, photograph it, and put it on the schedule with a recommendation and a rough cost so it never becomes an emergency.
Parts, a specialist, or your decision
Written scope, a quote, and a date. If it needs a licensed trade, we identify who, coordinate access, and verify the work afterward — without marking up their invoice.
No surprise invoices. Ever.
| Cost of the fix | What we do | What you do |
|---|---|---|
| Stocked consumables | Installed during the visit, parts billed at our cost, itemized on the report | Review the itemized parts on your report — no markup, no labor charge |
| Under $75 in parts | Handled during the visit, itemized at cost | Nothing — standing approval you set at signup |
| $75–$300 | Same-day text with a photo and the cost | Reply yes or no |
| Over $300 | Written scope with options before anything is purchased | Approve in writing |
| Licensed trade required | Vendor identified, access coordinated, work verified | You contract and pay them directly |
We don't mark up third-party invoices, and we don't earn commission on referrals. The subscription is how we make money. That's deliberate — it's the only structure where our advice to you can be trusted.
What lands in your inbox within 24 hours
Visit snapshot
Every zone with a pass / fixed / flagged / scheduled status, the photos taken that day, and a plain-language summary of what changed since last time.
Work performed
The routine service actually completed on the visit, itemized — so you can see the subscription doing something, not just watching.
Open items and costs
Anything in Lane 2 or Lane 3, with a recommendation, a rough cost, and a suggested timing — before or after the season.
Drift tracking
A one-page trend view: each zone's score this visit versus last visit versus your original baseline. This is how you see prevention working.
The scheduling guarantee
You're hiring a schedule. So the schedule is what we guarantee.
You get a confirmed visit window one week out and a reminder the day before. If we miss a scheduled visit without giving you advance notice and a new date, that month's subscription is free — no request required, we apply it.
Weather and access exceptions are stated plainly in your service agreement, not buried in it.
Between visits
Reach us by phone or text during business hours. Guest-Safe and White-Glove members get priority response on anything a guest can see or feel, and we'll coordinate the fix even when it isn't something we perform ourselves.
You keep every account, every listing, and every decision. StayReady never takes control of your property.
Start with a baseline. Decide about the rest afterward.
The Baseline Readiness Assessment stands on its own. There's no obligation to subscribe when it's done.